If you're thinking of boarding your pet there, BEWARE! I've taken my dog to them for years and have been satisfied albeit that they are more expensive than others. I boarded my dog recently and in less than 12 hours of calling to check on her, I'm told she had ear and eye infections. Cocker Spaniels often have ear infections and if they had the courtesy to check with me, I would have told them to clean her ears first and then treat if it didn't clear as I do at home. I was upset that they didn't bother checking with me before treating her and was told that they can do what they felt necessary since I signed their consent form. I doubt she had an eye infection as well as she has had a bloodshot eye since the day she was born which they should have had in their records. They just take the liberty to do whatever they want and then tell you how much you owe. I was told by 2 people that I was also being charged for an office visit ($60+) but then the Vet told me they were waiving that. How generous and surprising that the bill came to $162 which was $10 more than what the first person told me I owed which included the office visit. Go figure. Needless to say, I will be going to a different vet in the future, one that is not looking to make an extra buck.
Ive been going to Capeway for a while now and I can't stop saying enough great things about them.
I will never ever go there again, the doctor that we saw was very rude to us and he manhandled our cat to the point he was meowing out in pain. He basically yelled at us for something we had no control over and walked out on us mid conversation because we asked if we could pay in payments. These people only care about money, not the animals and that's really unfair. The nurses here are very nice and ladies at the front desk were also sweet but it took that one jackass to ruin my experience here, luckily I found a more animal friendly vet who were completely understanding of the situation and they ended up saving my cats life. Sorry capeway but I will never step foot in your office again.
This place was amazing on I would definitely recommend taking your loving animals your loving family Furry Friends very furry family members to this place very clean very responsible so attentive to everything that not only you know every word you're saying that but to your loving family furry family member really just an all-around wonderful place and very supportive it very supportive and the pricing is really awesome to not like other that's what they charge you like outrageous money this place is very very reasonable for anyone to afford
Wherever you take your fury loved one, it really comes down to just 2 things... 1)Trust- in your vet and their ability to take care of your best friends and 2) That you are not overpaying for the care that you/they are receiving....
My whole family now takes their pets there (in-laws, and a majority of my friends too). The staff is the best and while we do have our favorite Dr.s to see...my animals have seen every one of their vets and techs and they are ALL amazing!!!
They have even helped us over the phone when we had a question so that we didn't need to go in and get checked out.
Those who know me know that there are 3 things I never lie about: Beer, Food and my pets...And that's why I have nothing but great things to say about Capeway!!!!!
As always once in a while something has come up with my dog (I personally believe my dog trying to hurt himself on a regular basis) and it's a little more than I can afford at that time, they have payment options to help pay so I wasn't too overwhelmed.
Absolutely amazing, the staff genuinely cares about my pet. I have never met a more kind, intelligent and sincere group of doctors and staff. I wish my human doctor was this attentive and genuine. Not only is the staff friendly and knowledgeable, they go above and beyond to remember the 'little' things. Also, they are always on point with their scheduling, I've never waited more than 5min in the waiting area for my appointment with my pup.
Capeway Veterinary Hospital is a US Veterinary Care based in Fairhaven, Massachusetts. Capeway Veterinary Hospital is located at travel_agency, Fairhaven, Massachusetts 02719, USA.
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